Service Health Dashboard improvements and another rant on support

Ignite 2019 is now over and as usual I’ve been spending some time going over sessions I wasn’t able to attend in person. One of these sessions was the “Service Health Dashboard” one, Incident communications at cloud-scale: How Microsoft 365 is improving when things go wrong, presented by Mike Ziock, …

Continue readingService Health Dashboard improvements and another rant on support

Office 365 admins need no help (pane)

Over the past few months, Microsoft has been rolling out some updates on the help pane across different Office 365 workloads. The pane now gives you some contextual recommendations and suggestions around the top issues you might encounter, as well as search functionality powered by the results from support.office.com. Or …

Continue readingOffice 365 admins need no help (pane)

Managing Azure AD Administrative Units via the Graph API

While browsing the Graph API documentation earlier today, I spotted a new addition to the \beta APIs – endpoints to manage Azure AD administrative units. For those of you that aren’t aware of AUs, here’s the one-minute version: AUs are “containers” for user and group objects, which you can then …

Continue readingManaging Azure AD Administrative Units via the Graph API

Managing folder-level permissions for Office 365 Groups

In a recent article, we discussed some recent improvements for managing Office 365 Groups mailboxes via PowerShell. Now, we will focus specifically on the management of folder-level permissions, but first, some history. Back when Office 365 Group first launched, the corresponding group mailbox was exposed to most of the mailbox-related …

Continue readingManaging folder-level permissions for Office 365 Groups

A minimum viable version of a Contact picker appears in the new OWA experience

I’ve covered Microsoft’s journey with respect to the new OWA experience in several articles here and over at Practical 365. While the overall impression is a positive one, the lack of some features left a stain on the otherwise polished new version. One of the biggest such missing features was …

Continue readingA minimum viable version of a Contact picker appears in the new OWA experience